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AI tools for “Sales & customer service”: list and how to choose
Includes chatbots, lead-outreach tools and CRM. For chatbots, limit the scope, feed clean knowledge, say clearly it is a bot and always offer a path to a human.
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Read more: Rolling out a customer-care chatbot
14 tools in this category
- Apollo.io Freemium
Lead database and sales engagement. Visit website ↗ - Botpress Freemium
Platform to build AI chatbots and agents. Visit website ↗ - Chatbase Freemium
Train a chatbot on your own content. Visit website ↗ - Clay Paid
Data enrichment and AI outbound workflows. Visit website ↗ - Crisp Freemium
Customer messaging with AI chatbot. Visit website ↗ - Gong Paid
Revenue intelligence from sales conversations. Visit website ↗ - Intercom Fin Paid
AI customer-support agent from Intercom. Visit website ↗ - Lavender Paid
Coaches you to write better sales emails. Visit website ↗ - ManyChat Freemium
Chat automation for Instagram, Messenger and WhatsApp. Visit website ↗ - Outreach Paid
Sales engagement platform with AI. Visit website ↗ - respond.io Paid
Omnichannel customer messaging with AI. Visit website ↗ - Salesloft Paid
Sales engagement and revenue workflow. Visit website ↗ - Tidio Freemium
Chatbots and live chat for small businesses. Visit website ↗ - Zendesk AI Paid
AI agents and tools in Zendesk helpdesk. Visit website ↗
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